Senior Business Change Officer

Looking for a change? New challenges?

Want to boost your career in a Senior Business Change Officer role? Join our Local Managed Staffing team at NRB!

The NRB Group, now a leader in Belgium's ICT sector, offers a wide range of IT services to meet all your IT needs, from Infrastructure & Cloud to Software Development, Consultancy & Managed Staffing.

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Within the People & Tech Solutions department, the People Strategy & Change Office drives and coordinates the strategic activities linked to people management, anticipating and supporting the needs of internal clients. This entity plays a key role in strategic transformation initiatives, ensuring the implementation of the HR strategy, Change Office, and Technology Centre.

Your role will contribute to:

• Supporting organizational transformation initiatives at the corporate level.

• Reinforcing corporate culture, leadership culture, and employee engagement.

• Promoting digital HR practices (HRIS, Data Analytics, AI...).

You will be primarily involved in the delivery and deployment of change management in strategic projects.

Tasks

• Define and implement communication, training, and stakeholder management actions.

• Create clear and engaging communication materials, in collaboration with internal teams.

• Organize and facilitate events and workshops.

• Assess the needs and impacts of projects and initiatives in terms of change management.

• Define and execute an appropriate change plan, in close collaboration with project/program managers.

• Identify necessary resources and activities to ensure successful change delivery.

• Be present on the ground to deliver key messages, capture needs, and coordinate between stakeholders.

• Support and manage resistance to change in complex environments.

• Foster a change culture across the organization in collaboration with the Corporate Change Manager.

• Contribute to the visibility and positioning of the team and department through cross-functional initiatives.

Profile

• ADKAR/PROSCI certification – Must have

• Proven experience in application of change management approaches and methodologies, particularly ADKAR/PROSCI – Must have

• Proven experience in CHANGE MANAGEMENT (Senior – minimum 7 years) – Must have

• Proven experience in CHANGE MANAGEMENT in transformation projects/programs (from strategy to implementation) – Must have

• Proven experience in creating communication materials (e.g., PowerPoint decks on change strategy) – Must have

• Proven experience in developing a change culture – Must have

• Proven Experience in implementation of a Change Agent Network in a project context – Must have

• Proven experience in stakeholder management – Must have

• Proven experience in conducting project change impact analyses – Should have

• Proven experience in facilitation of working sessions and workshops with project stakeholders – Should have

• Proven experience managing resistance in complex projects – Should have

• Proven experience reporting at management and executive levels – Should have

• Knowledge of the Belgian energy market, its challenges, and its stakeholders – Nice to have

• Understanding of application-related challenges in the utilities market (especially SAP) – Nice to have

Languages

• Bilingual French/Dutch – Must have

• Professional level of English (B2) – Should have

OUR OFFER

• Contractual flexibility, a permanent contract or a freelance assignment;

• Flexible working hours with the possibility of teleworking (1 to 3 days a week);

• A team of enthusiastic, professional and talented colleagues in a good mood and atmosphere;

• Personalized career coaching to support your development;

• A company with a pleasant, dynamic and innovative working atmosphere.

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