Business Analyst /BDM for Upstream platform

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Want to boost your career in a Business Analyst /BDM for Upstream platform role? Join our Local Managed Staffing team at NRB!

The NRB Group, now a leader in Belgium's ICT sector, offers a wide range of IT services to meet all your IT needs, from Infrastructure & Cloud to Software Development, Consultancy & Managed Staffing.
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The mission consists to support the development and start the commercialization of the Product “Upstream”.

You will be homebased in Brussels at the SAP chapter among other Business Analyst and operate daily as a team member of a multi-disciplinary product team steered by a product owner. You will interact with other team members (developers, business analysts, product owner), internal stakeholders, suppliers, potential leads and clients under contract (primarily in Europe).

The objective of this product is to collect, calculate and analyse supplier data for our purchases that complements our SAP master data. We use this to report on Group-wide Scope 3 Emissions, learn more about our supply chain and steer our decarbonization efforts.

The service consists of the following tasks:

• Support product team in continuous development of the platform

• Collecting customer feedback (internal clients, external clients, suppliers)

• Feature testing

• Documentation

• Prepare training material (internal and external)

• Support the commercialization ambition Identify potential leads, follow-up, track progress Pitch product to potential leads, establish “sales pipeline”

• Marketing activities (web presence, conferences etc.)

• Client support (problem solving, feedback, training)

• Scheduling, prioritizing and planning of work together with product owner

• Interact with other products in the cluster and understand their processes on a high level as far as they concern Upstream

• Sparring with the business to optimize and harmonize processes by analysing, describing and validating business requirements, including modelling of processes and data structures

• Identify needs for adaptation of processes inside Upstream to other business processes and needs for other business processes to adapt to Upstream processes

Requirements:

Minimum 5 years of experience as business analyst, business developer, business manager, Sales rep or similar.

Impeccable English is a must (need to redact written material)

Proficiency in German is a big plus

French and Dutch are a plus

Strong communication skills to interact with users and stakeholders effectively “Sales” mindset with focus on customer satisfaction

Strong analytical skills with the ability to interpret data and make recommendations

Marketing skills (social media presence, website, press material, visuals)

Ability to understand and map processes

Ability to work independently and as part of a team in an agile environment

Experience in a commercial or business environment, preferably working closely with sales, marketing, or customer service teams is a bonus

Hands-on experience in product management, including product strategy, development, and launch is a bonus

Proven track record of working in agile projects and contributing to iterative development and continuous improvement is a bonus

OUR OFFER
- Contractual flexibility, a permanent contract or a freelance assignment;
- Flexible working hours with the possibility of teleworking (1 to 3 days a week);
- A team of enthusiastic, professional and talented colleagues in a good mood and atmosphere;
- Personalized career coaching to support your development;
- A company with a pleasant, dynamic and innovative working atmosphere.