Microsoft 365 Specialist | EU Institution in Poland | Hybrid

Joining KEYES means giving purpose to your talent.

Are you looking for an environment where technology is not an end in itself, but a lever to build a sustainable future? At KEYES, we are not just looking for technical expertise; we are looking for people who share our values.

Do you want to continue your career and grow within one of Belgium’s leading IT companies?

Join KEYES as a Microsoft 365 Specialist!

KEYES supports private and public organizations in Belgium and across Europe in their digital transformation by combining business expertise, technological mastery, and a long-term vision.

We support large enterprises, the public sector, healthcare organizations, and SMEs in all their digital challenges: Infrastructure & Cloud Solutions, Cybersecurity Solutions, Business Software Solutions, Mainframe Solutions, Data & AI Solutions, Advisory Solutions, and Staffing Solutions.

More information: www.keyes.eu

THE BACKGROUND

For our customer based in Warsaw, Poland - an European Institution, we are looking for Microsoft 365 Specialist to join a long-term mission in the area of cybersecurity, public sector and law enforcement. You will play a key role in managing business architecture, guiding solution designs, and fostering collaboration among business architects and project teams to ensure coherence with the customer’s long-term vision.

YOUR MISSION

Please note that, as the role is hybrid, it requires on‑site presence at the client’s headquarters in Warsaw, and you must be located within a 2–3 hour radius from Warsaw by ground transportation.

Your responsibilities will be as follows:

Administration of O365 Services

• Acting as 2nd line of support

• Troubleshooting reported incidents and problems and updating status of open requests in the ticketing system in a timely manner

• Architecting long term changes to O365 Services

• Liaising with other administrators and harmonizing solutions and processes

• Contribution to specifications for solutions based on O365 Services

• Liaising with developer teams in aligning topologies and configuration of O365 Services according to the need of the project

• Maintenance of system documentation

• Participate in the development of documentation for new solutions

• Reporting on activities

• Other specific duties aligned to profile as assigned by ICT Line Manager

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YOUR PROFILE

• University degree Bachelor’s degree (mandatory)

• English level B2 (must either hold a certificate or be open to obtain one)

• At least 2 years (full time) experience at the similar position

Technical knowledge mastered or to be developed together:

• Excellent practical knowledge of O365 Services

• Practical experience with administering O365 Services

• Expert in optimizing, tuning and planning capacity of O365 Services

• Knowledge of authentication and authorization mechanisms in O365 Services

• Expertise in analysing and troubleshooting large-scale distributed systems

Soft skills:

• Very good communication skills (in written and verbal communication)

• Very strong sense of responsibility

• Accuracy and attention to details

• Very good organizational skills

• Supportive and helpful personality with co-operative and service oriented attitude

Do you recognise yourself in this description?

Do you want to learn more?

Apply now! You will be contacted shortly.