Microsoft 365 Specialist | EU Institution in Poland | Hybrid

Who are we?

NRB - Trasys International is a dynamic global organization that takes pride in being the trusted partner of EU Institutions. With strong commitment to excellence and a 30-years track record of delivering high-quality solutions, we are dedicated to supporting the growth and success of our clients. Our Mission is to help our clients keep up with the challenges of digital transformation by providing the right talent at the right time for the right job. To this end, we are constantly looking for talented professionals who are interested in working on challenging international projects and able to deliver high-quality results within multicultural environments. Our services include (but are not limited to) modernization of solutions, digital workspaces, cloud technologies and IT security. Our Headquarters are in Brussels and we have active accounts and offices across Europe (i.e. Luxembourg, Amsterdam, Athens, Stockholm, Geneva).

Is this YOU?

For our customer based in Warsaw, Poland - an European Institution, we are looking for Microsoft 365 Specialist to join a long-term mission in the area of cybersecurity, public sector and law enforcement. You will play a key role in managing business architecture, guiding solution designs, and fostering collaboration among business architects and project teams to ensure coherence with the customer’s long-term vision.

Please note that, as the role is hybrid, it requires on‑site presence at the client’s headquarters in Warsaw, and you must be located within a 2–3 hour radius from Warsaw by ground transportation.

More specifically, you will be responsible for…

Administration of O365 Services

• Acting as 2nd line of support

• Troubleshooting reported incidents and problems and updating status of open requests in the ticketing system in a timely manner

• Architecting long term changes to O365 Services

• Liaising with other administrators and harmonizing solutions and processes

• Contribution to specifications for solutions based on O365 Services

• Liaising with developer teams in aligning topologies and configuration of O365 Services according to the need of the project

• Maintenance of system documentation

• Participate in the development of documentation for new solutions

• Reporting on activities

• Other specific duties aligned to profile as assigned by ICT Line Manager

#LI-MS1

Are you the perfect match?

• University degree Bachelor’s degree (mandatory)

• English level B2 (must either hold a certificate or be open to obtain one)

• At least 2 years (full time) experience at the similar position

• Excellent practical knowledge of O365 Services

• Practical experience with administering O365 Services

• Expert in optimizing, tuning and planning capacity of O365 Services

• Knowledge of authentication and authorization mechanisms in O365 Services

• Expertise in analysing and troubleshooting large-scale distributed systems

• Very good communication skills (in written and verbal communication)

• Very strong sense of responsibility

• Accuracy and attention to details

• Very good organizational skills

• Supportive and helpful personality with co-operative and service oriented attitude