Microsoft IT engineer - Employee / Freelance

Job description

Ready to take on new challenges?

You want to boost your career towards an Microsoft IT Engineer role?

Join our Microsoft System team within NRB!


The NRB group is now the sector leader in Belgium and we offer IT services that meet all IT needs: Consultancy & Managed Staffing, Infrastructure & Cloud, Software Development & Security.
More info : https://www.nrb.be/


WHY NRB ?

We care about you

You look for a pleasant atmosphere at work with the possibility to work from home on a regular basis? Yes, that's how it works at NRB!

We invest in your future

You want to evolve within your function or change your horizon? It's possible !

We reward you

You receive a competitive salary, benchmarked with the IT market and complemented with a set of extra-legal advantages aligned with your position.

--> Find out what our colleagues say about it:  https://youtu.be/ILTNu_awkAk


YOUR MISSION
As Microsoft IT Engineer you will be part of our dynamic and an innovative Windows OS & Patching Team.

Main missions of this team is to ensure the implementation and maintenance of process approach for enterprise patch management and deployment.


Your main responsibility will be to ensure continual service improvement though monthly and quarterly patch management metrics reviews by :

  • fixing all issues following patching and ensuring our compliancy security baseline Windows OS,
  • participating to OS patch deployment,
  • maintaining server health,
  • analyzing trends to identify potential patching errors and put in place corrective actions for future patching cycles.

On top you will take part to the RUN of the team and you could participate to our SLA-driven team.

As part of our « Microsoft Systems team», you will be responsible to :

  • Participate in the 2nd and 3rd line support (incident, service requests), Problem Management
  • Be on-call standby service for Microsoft Systems Team (Windows and VMWare scope)

YOUR TEAM

Join the Windows OS & Patching Team at NRB.
The team is made up of about 35 people and is part of the Distributed Services department.

You will be coached by Laurent Grevesse, your manager.


OUR OFFER

  • A long term job as a freelance or external 
  • Remote work (up to 3 days a week)
  • A competitive salary 
  • A personalized career support
  • Trainings and certifications
  • A company with a friendly, dynamic and innovation-oriented working atmosphere
  • Fun Times – foodtruck, barbecue, after work, family day!

Requirements

YOUR PROFIL

Experiences:

  • Patching and software deployments operations
  • Windows Debugging and Troubleshooting
  • Configuration and maintain a variety of Windows Server OS until last version with debug tools;
  • Preparation and maintenance of Reference Configuration golden image;
  • Automation OS deployments, reinstallations or migrations;
  • Follow-up of reported problems and escalated incidents
  • Have Good ITIL knowledge and the ability to assist in applying, developing, respecting ITIL processes
  • In knowledge transfer and competencies to the different levels support

Technical skills - Must have:

  • Server management and software deployment using LANDesk or similar (installation, upgrading, patching);
  • WinRM - Windows Remote Management implementation and configuration;
  • PowerShell ; automation/industrialisation of installation packages;
  • Certificate general technical knowledge

Nice to have:

  • McAfee ePO server;
  • Infrastructure products\environments (SQL/Windows Server/Citrix/Terminal Services/SCCM/Active Directory/GPO)
  • vmware, networking and storage
  • Networking stack, TCP/IP and sub-netting
  • GPO’s management

Abilities / soft skills :

  • Flexibility Willingness to work overtime, and on weekends 
  • Collaboration: in team with direct colleagues, other ICT teams, vendors and suppliers
  • Good communication skills
  • Problem solving skills
  • Think outside the box.
  • Write procedures, technical notes, reports


OUR RECRUITMENT PROCESS

Our recruitment process is simple, fast and clear:



KEY WORDS

Microsoft engineer / Microsoft System / Windows / IT Engineer