Junior Workplace Technician (FR/NL)

Looking for a change? New challenges?
Want to boost your career as a Workstation Technician? Join our Workplace Support team at NRB!

NRB Group is one of the leading IT companies in Belgium, offering a full range of IT services: Infrastructure & Cloud, Software Development, Consultancy & Managed Staffing.

More info here.

Why NRB ?

We care about you
Enjoy a pleasant work environment with the possibility of working remotely on a regular basis. Yes, that’s how we do things!

We invest in your future
Want to grow within your role or explore new horizons? It’s possible!

We reward you
We offer a competitive salary in line with the IT market, plus a range of extra-legal benefits tailored to your role. See what our colleagues have to say!

CONTEXT

We are looking for a passionate technical support professional with a strong customer-oriented mindset who is eager to learn new technologies and join our internal teams as a Workstation Technician.

Your MISSION

As a Workstation Technician, you will handle analytical, technical, and administrative tasks related to the planning and installation of both new and existing personal computer systems (IMACD: Install, Move, Add, Change & Deploy).

• Install and configure new equipment

• Travel to client and/or internal user sites for hardware maintenance

• Assist users with equipment and software usage as defined in service contracts

• Work within ITIL processes: incident, problem, change & configuration management

• Provide second-line support for unresolved workstation and peripheral issues (internal users and clients)

• Document necessary procedures and processes

• Ensure proper administrative follow-up: logging IT issues/incidents, preparing reports

• Potential on-call duty (24/7) in the future

Your TEAM

You will join the Workplace Support team at NRB (Herstal or Heverlee).
The team consists of around 15 people and is part of the Modern Workspace Solutions & Services department.

Your OFFER

• A permanent contract (CDI) or the opportunity to work as an external consultant/freelancer

• A competitive and comprehensive package

• Personalized career guidance to support your growth

• Numerous training & certification opportunities

• A company with a friendly, dynamic, and innovation-driven work environment

• Fun moments – food trucks, BBQs, after-work events, family day!

Ready for your next career step? Join us now!

Your PROFILE

You have a degree in IT or relevant experience in a similar environment

• You have strong communication skills

• You are customer- and solution-oriented

• You are a team player and enjoy collaborating with others

• You manage your priorities and stress well, especially when handling user requests

• You are autonomous and proactive

Your technical skills :

🔹 Knowledge of ITC (network, software, infrastructure...)
🔹 Proficiency in office tools (Word, Excel, Outlook)
🔹 Experience with Windows client systems (7, 8, 10) in an Active Directory enterprise environment (DNS, DHCP, File Service, Print Service)
🔹 Experience with Windows Server 2012 R2 and support tools (such as HP Service Manager) is a plus
🔹 Flexibility – potential on-call duty (24/7)
🔹 Fluent in French AND Dutch – English is a plus

Does this sound like you ?

Want to learn more? Apply now! We will contact you shortly.

This role doesn’t match your profile exactly?
Let’s stay in touch! Register with us, and we might reach out for future opportunities.

OUR RECRUITEMENT PROCESS

Our process is simple, fast, and transparent:

MOTS-CLES

Workstation technician / Modern Workplace / Workplace Support / Modern Workspace Solutions & Services